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Author Topic: Unable to log on Venatus  (Read 837 times)

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Offline moedeb27

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Re: Unable to log on Venatus
« on: 15 July, 2017, 16:43:19 pm »
One of our other players advised that they were having a simililar issue and it turned out to be a client side issue and I can assure you that we have not excluded or banned you in any way.

So for them as it was explained to me if they went in through steam and pressed 'play' it would not work, however if they used a shortcut on their desktop or directly through the exe in your install directory it would work for them.

I would be interested to know if of the other servers that you can join are the EAC enabled or not (if they are they have a shield next to their names)?

The other thing you could try if that doesn't help is deleting your cached version of our server, it will be located in the installation directory under 'Saves\Cache' and will say - Alpha6 at the start with some numbers after the folder name.

Deleting that will make it get fresh files when you try to join the server and maybe all you need.

Good luck and please let me know if it is still an issue - also if you are getting an error when trying to connect that might help us to help you get back in.

 

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